ISO20000 is the certifiable version of the well-known Information Technology Infrastructure Library (ITIL) and the upgraded version of the BS15000 for Information Technology Service Management system (ITSM).

SEMINAR OVERVIEW:

•  ISO20000 - The New Kid On The Block!!
•  What is ISO20000?
•  Should ISO20000 matter to your organization?
•  How popular is ISO20000?
•  You are an ISO9001/ISO27001 certified organization, how will ISO20000 help?
•  Your processes are mature and working well. What can ISO20000 do for you?
•  Is there an impact for not considering ISO20000?
•  Discussion on the domains and major controls in ISO20000.
•  How can a tool help?
•  What can help you be an ISO20000 organization?
•  So, how do you demonstrate ISO20000 conformance?
•  What are the required staff training and qualifications?
•  What do you do now?

WHO SHOULD ATTEND?

•  The seminar material is targeted specifically at persons who are responsible for their organisation's IT infrastructure such as CEOs, COOs, CTOs, CIOs, and CISOs.
•  This is the perfect opportunity for senior executives, managers, and other personnel seeking greater awareness of the need for an IT Service Management framework.
•  Beneficial for IT managers and information security heads who play a major role in introducing and implementing strategic organisation-wide initiatives.
•  Ideal for staff groups who may be evaluating an ITSM (Information Technology Service Management) system and wish to consider ISO20000 as a model.

SPEAKER PROFILE:
Mr. Narendra S Sahoo is a young and dynamic consultant in Information Security and Networks. His experience ranges more than 14 years in the IT industry. He is the Director of VISTA InfoSecT Pvt. Ltd. His professional qualifications include ISO27001 assessor, Certified Information Systems Auditor (CISA), CISSP (Certified Information Systems Security Professional) and CISCO Certified Network Associate (CCNA).

He is a consultant for some of the top companies in India and has successfully completed projects in information security in Dubai, Africa, Sri Lanka, and the USA. He has personally audited and reviewed the information security and network infrastructure of some of the leading private and public sector companies in India and overseas. He has years of experience on implementation of ITIL and good domain expertise on ISO20000 and ISO27001. He has conducted workshops and seminars for some of the top companies in India, including MNCs like Proctor & Gamble, ICICI, Mumbai Port Trust, Ethiopian Telecommunications, Larsen & Toubro, to name a few.

He is a well-known speaker at the Computer Society of India and ISACA (Information Systems Audit and Control Association) and has conducted numerous seminars and workshops in the areas of Information Security and Networks.

His company, VISTA InfoSecT, provides Assurance and Technology services in Information Security and Networks. Their services include audits, vulnerability assessment/penetration testing, technology design and implementation. One of their prime service offerings is ISO20000 and ISO27001 implementation. They have provided implementation and certification facilitation services to some of the leading companies in India and overseas.

REGISTRATION FEES:
CSI Member            -    Rupees. 2000/- Per Participant
Non CSI Member    -    Rupees. 2500/- Per Participant

The cheque /DD in favour of "CSI Mumbai Chapter" Payable at Mumbai,
(Registration fees covers courseware, lunch, Tea/Coffee and Certificate)

Participation only through advance registration

VENUE, AND FOR REGISTRATIONS CONTACT:
Rajendra Munge
CSI Mumbai Chapter,
E-217, Floral Deck Plaza, Near Seepz, Andheri East, Mumbai - 400 093,
Tel: 28235476 / 5548 Fax: 28235546,
Email: info@csimumbai.org, csimumbai@vsnl.com , secretary@csimumbai.org
URL: www.csimumbai.org